Eastern Security Services is a family owned and operated company that is dedicated to protecting and securing what is most important to our customers: families, friends, employees, property and information. Our goal is to give you the peace of mind that we can have the services that you require when you need them.
We take pride in providing our customers with the very best products and services offered in the security industry today. As an industry leader we stay current with the ever changing and advancing technologies offered by security manufacturers, and have experienced security professionals who bring these technologies to market for you to take advantage of them.
Eastern Security Services is committed to excellence and determined to exceed our customer’s expectations.
Our monitoring services, provided by Rapid Response Monitoring, an international industry leader also located in Syracuse, guarantee your security will be served by the most highly qualified and extensively trained critical event specialists in the industry.
All Rapid Response operators have at least two years of college or comparable military experience and have met the requirements of a background investigation and drug-testing, which is also done periodically.
All are SIA-certified (Security Industry Association) following a rigorous six-week training period and receive further specialization training for GPS, video surveillance, medical monitoring and other high-level services. A Quality Assurance Team constantly evaluates and trains all operators on better service methods and on updated protocols and procedures.
Operators serving medical and personal emergency response accounts are EMT-certified. Spanish-speaking operators are always on duty.
Our first criterion for success is to provide personalized service and customized design. Whether for a business or a home, security is a personal matter. In evaluating and designing the most suitable security systems for your residence or business, our technicians work with you to determine and meet your individual needs.
We approach every installation and service call expecting our clients to be demanding, and we are dedicated to exceeding all their expectations.
We warranty and service your system with confidence. For our product and service providers, we have selected companies that take a long-term view of our industry and invest in Research & Development of new products and product enhancements.
After 30 years in Central New York, we know the most suitable products to meet the challenge of Upstate weather conditions in exterior applications.
Most importantly, in anticipation of unexpected or emergency situations, we maintain a supply of standardized stock equipment so there is no delay in contacting a supplier.
Eastern Security places its advanced technologies in the hands of the region’s most highly qualified and extensively trained technicians, and we are very proud of them. To stay ahead of technological advances, the company also invests heavily in ongoing training programs for its employees.
Our team of systems engineers, technicians and project managers apply their expertise in supporting everything from residential installations to the most complex integrated commercial systems applications. The result can be as simple or complex as you require, but they are guided by the company’s philosophy that security is personal… they will make even the most complex technology simple to use.