Our Company

World Class Security, Nearby… With Us It’s Personal

Our Mission

Eastern Security Services is a family owned and operated company that is dedicated to protecting and securing what is most important to our customers: families, friends, employees, property and information. Our goal is to give you the peace of mind that we can have the services that you require when you need them. 

We take pride in providing our customers with the very best products and services offered in the security industry today. As an industry leader we stay current with the ever changing and advancing technologies offered by security manufacturers, and have experienced security professionals who bring these technologies to market for you to take advantage of them.

Eastern Security Services is committed to excellence and determined to exceed our customer’s expectations.

Specializing in personal service and custom security systems for Central and Western New York, Eastern Security offers unmatched expertise and a commitment to excellence you can trust. Headquarted in Syracuse since 1976, we provide world-class products and serve the safety of lives and property throughout our community.
“Experience is Security”
With an emphasis on detail and meticulous service, we design, install and maintain advanced state-of-the-art solutions for both residential and commercial security systems. Eastern Security is a leading Security company that serves as a single-source provider of security solutions for a vast array of large and enterprise-corporate and high-end residential clientele.

Our monitoring services, provided by Rapid Response Monitoring, an international industry leader also located in Syracuse, guarantee your security will be served by the most highly qualified and extensively trained critical event specialists in the industry.

“Vigilance is Security”

All Rapid Response operators have at least two years of college or comparable military experience and have met the requirements of a background investigation and drug-testing, which is also done periodically.

All are SIA-certified (Security Industry Association) following a rigorous six-week training period and receive further specialization training for GPS, video surveillance, medical monitoring and other high-level services. A Quality Assurance Team constantly evaluates and trains all operators on better service methods and on updated protocols and procedures.

Operators serving medical and personal emergency response accounts are EMT-certified. Spanish-speaking operators are always on duty.

Our first criterion for success is to provide personalized service and customized design. Whether for a business or a home, security is a personal matter. In evaluating and designing the most suitable security systems for your residence or business, our technicians work with you to determine and meet your individual needs.

“Planning is Security”

We approach every installation and service call expecting our clients to be demanding, and we are dedicated to exceeding all their expectations.

We warranty and service your system with confidence. For our product and service providers, we have selected companies that take a long-term view of our industry and invest in Research & Development of new products and product enhancements.

After 30 years in Central New York, we know the most suitable products to meet the challenge of Upstate weather conditions in exterior applications.

Most importantly, in anticipation of unexpected or emergency situations, we maintain a supply of standardized stock equipment so there is no delay in contacting a supplier.

Eastern Security places its advanced technologies in the hands of the region’s most highly qualified and extensively trained technicians, and we are very proud of them. To stay ahead of technological advances, the company also invests heavily in ongoing training programs for its employees.

“Expertise is Security”

Our team of systems engineers, technicians and project managers apply their expertise in supporting everything from residential installations to the most complex integrated commercial systems applications. The result can be as simple or complex as you require, but they are guided by the company’s philosophy that security is personal… they will make even the most complex technology simple to use.

We take pride in our service, our clients, our employees and the reputation
we have established in the community.

Experience, vigilance, planning and expertise… 
world-class security, nearby.


Security Systems

Video Systems

Access Control

Fire Alarm Systems

World Class Monitoring

Intercom Systems