Testimonials

"Eastern Security has given us years of great service with our buildings security needs. Your service expands over 20+ years to us and has assisted us through all of our growth. Thank you!"

“I recently had the pleasure of working with Eastern Security Services to replace and upgrade our old security system at Brite, and I couldn't be more impressed with the results. From start to finish, Jeff Cooper and the Rochester team at Eastern Security Services demonstrated professionalism, expertise, and a commitment to delivering top-notch service.

First and foremost, the consultation process was thorough and informative. Jeff took the time to understand our specific needs and concerns, and provided valuable insights and recommendations tailored to our business.

The installation itself was seamless. The technicians arrived on time and were courteous, efficient, and respectful of our workspace. They worked diligently to set up the new system, ensuring that it was configured correctly and fully operational before they left. Their attention to detail was impressive, and they took the time to answer any questions we had and provide hands-on training to our staff.

Since the installation, we've been incredibly pleased with the performance of our new security system. The system is user-friendly and intuitive, making it easy for us to monitor and manage security alerts remotely.

Overall, I can't recommend Eastern Security Services highly enough. Their professionalism, expertise, and dedication to customer satisfaction are truly commendable.”

"We are very pleased with the security products and service provided by Eastern Security. Cooper and Vinny worked tirelessly to determine the best options for our unique application and were able to accommodate the site's challenging layout. They designed custom solutions to give us the best coverage, and cheerfully changed things until we were completely satisfied with the result. Over the several appointments needed to design, install and troubleshoot the system, Cooper and Vinny were punctual, professional, friendly, and thoroughly knowledgeable. It was a pleasure to have them in and around our home and we highly recommend them to anyone needing a high-quality security system installed by honest, knowledgeable, and friendly professionals."

Eastern Security just replaced our old security cameras and upgraded our monitoring system at St Anthony’s Church on the Southside of Syracuse. Their sales and marketing team as well as their install folks did a great job and answered all our questions satisfactorily. 

We would highly recommend Eastern Security Services. 

Scott and Vinny did a phenomenal job explaining all of the services and helped me customize the security system to my specific needs. Darren and Mike came to install and couldn't have been better. Highly recommend Eastern Security Services!

"We started using Eastern Security in August 2024 when we moved into our new building. The service and professional staff have all been amazing and responsive. We like to align ourselves with businesses with a strong customer service culture and Eastern has proven to be one of the best out there!"

"Darren and Rhys were superb in putting all details in perfect order for our security system installation! With Luisa attending to the perfect details, all was orchestrated with the utmost care and concise delivery. We are thrilled to be in good hands with personal attention for our home protection!

Thank you!!!"

"The entire process was fantastic! My initial telephone conversation with Vinny was very informative and gave me an insight into what was available for a residential security system. During our first meeting at my home I went over my concerns and goals for a residential security system. Vinny put together a plan for the various zones of coverage that I wanted and very shortly after our meeting he provided me with a detailed quote. The installation was seamless as well, the technicians were punctual and very professional. They made quick work of the installation and took the time to walk me through the system and explain how it works and how to operate it through both the touchscreen panel and the phone app. I would definitely recommend them for your security needs! I will be contacting them soon to add some video capabilities to my system!"

Eastern Security did a great job on the installation. Very neat and professional looking; even made a custom mount out of aluminum. Thank you!

Eastern Security has been our contractor of choice for both personal and commercial properties for more than 16 years. They are very knowledgable and offer the latest technology. Their service experts are courteous, considerate of your property and punctual. I highly recommend this company for all your security needs.