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Eastern Security installs burglar alarm systems, fire alarms, access control systems, security cameras, and intercom systems in Syracuse, NY and across Central and Western New York— with additional local teams in Buffalo, Rochester, and Corning. Customers include homeowners and businesses who rely on consistent system performance, professional installation, responsive local support, and 24/7 monitoring.
Save the Michaels (Buffalo, NY) needed a more responsive, local security provider to update their legacy access control and intrusion detection system.
By replacing a slow-response national contract with Eastern Security’s local expertise, Save the Michaels streamlined their Buffalo operations. The new cloud-integrated mobile app provides seamless facility management and lower long-term costs, establishing a more reliable, responsive security model for this Western New York organization.
Home Security: “Fantastic service from start to finish! Eastern Security Services made the whole alarm installation process easy, fast, and stress-free. The team was professional, friendly, and explained everything clearly. Our new system works perfectly and gives us great peace of mind. Highly recommend! They even put a Syracuse photo on our alarm panel!” — Peter D.
Commercial Security: “I am absolutely thrilled to be protected by Eastern. We just got our new system installed. The service is amazing and the system far superior to the last one that came with our buildout at FASTSIGNS. The alarm system and cameras integrate seamlessly on the same platform. We love Eastern Security Services and Alarm.com. They are the best!” — Brenton H. | FASTSIGNS
Commercial Security: “We started using Eastern Security in August 2024 when we moved into our new building. The service and professional staff have all been amazing and responsive. We like to align ourselves with businesses with a strong customer service culture and Eastern has proven to be one of the best out there!” — Beth E.
Home Security: “The Eastern team was amazing! Absolute pro’s who did a very thorough job with the install and training us on our new system. Highly recommended!” — Steve W.
Commercial Security: “Eastern Security seamlessly replaced and upgraded our legacy system at Brite. Jeff Cooper and the Rochester team demonstrated incredible expertise, from a thorough consultation to a clean, professional installation. The new system is user-friendly, intuitive, and allows us to monitor security alerts remotely with ease. We can’t recommend their local New York team highly enough for any business security modernization.” — Brittany S. | Brite
Integrated Security & Facility Management: “Anyone looking for great service, support and install on badge access, camera, fire and intrusion systems should give Eastern Security a call. Bob, Jason and the team are awesome and have great support on the monitoring side as well! HIGHLY recommend as a contractor for your facilities!” — Jeff J.
Commercial Security Solutions: “The installation was quick and the mobile app access is incredibly convenient— I can check my door locks and alarm status from anywhere. I highly recommend adding a keypad access reader to your system so you never have to worry about being locked out again.” — Fraser B.
Home Security: “Eastern Security literally saved my elderly father’s life. They installed hard-wired cameras and a custom alarm system that pings my cell phone if he wanders. When he fell, the cameras allowed me to see him immediately and get him help. My father’s injuries would have been much worse without this local support.” — Michele E.
Integrated Security & Facility Management: “I have worked with Eastern Security for nearly two decades across several facilities I manage. Their response to even the smallest issue is immediate, and their technicians are the most professional in the industry. I highly recommend them for any residential or commercial facility needing customized, reliable protection.” — Brit N.
Commercial & Home Security: “We trust Eastern Security with our multiple businesses and homes. For over 10 years, they have provided affordable, effortless security and incredible customer service. Michael Bixby walked us through the whole process—don’t wait until it’s too late to secure your valuables and family.” — L. Singh
“Worked with the Eastern Security team to implement ‘Big Red’ to secure our project site. The technology was fantastic and any question or need I had, the team was available via text or call. Would recommend for any project.” — Kyle H.
We operate specialized technical teams out of our offices in Buffalo, Rochester, Syracuse, and Corning. This regional footprint allows us to provide on-the-ground support across Western and Central New York that national providers simply cannot match.
We have been a family-owned, licensed New York security integrator since 1976. Our 50-year history in the region gives us a deep understanding of local building codes, fire compliance, and the specific security challenges facing New York organizations.
We are a full-service provider specializing in Commercial Fire Alarms, Access Control, Video Surveillance, and Alarm Monitoring. We also deploy advanced technologies like AI-driven Weapons Detection and solar-powered Mobile Surveillance Trailers for temporary or remote sites.
Yes. A core part of our service is system integration. We help businesses move away from fragmented systems by consolidating fire, access, and video into a streamlined, cloud-based interface— usually accessible via a single mobile app.
The biggest difference is responsiveness. National "big-box" security companies often rely on remote call centers and third-party contractors. Because we are locally based, we offer faster dispatch, lower overhead costs, and a dedicated point of contact for every client.
Note: Some testimonials have been edited for length or clarity to ensure a better browsing experience. Original transcripts are available on our Google Business Profiles.
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