Welcome to Eastern Security Services
Following the passing of Don Angell, and in accordance with the recommendation from the Service Alert Systems estate, we are honored to help transition your security and fire alarm monitoring services. Our top priority is ensuring your home or business remains protected with zero disruption to your coverage.
Or you can simply complete our form to request a call from our local team. Please share some details about your services so that we can better assist you, and our team will reach out as soon as possible.
A Legacy of Service
Don served CNY for over 50 years, providing burglar and fire alarm services to homes and businesses across Syracuse and Cortland. His hands-on approach and commitment to friendly, reliable service earned the trust of countless people over the years. We deeply respect the legacy he built, and we are humbled to have been recommended by his estate to carry that responsibility forward.
As we step in to support Don’s valued clients, our priority is providing you with that same local dedication while smoothly transitioning your Service Alert Systems account to our monitoring center. Whether you are due for an annual fire alarm inspection, need a modern cellular radio update, or want to explore new options like mobile apps, video security, or access control, we are here to care for your system with the honor and attention Service Alert Systems always gave it.
Trusted by CNY Since 1976
When you call Eastern Security Services, you reach a local team that understands your facility, your risks, and your urgency. We provide responsive on-site service throughout Upstate and Western New York— not outsourced support.
For over five decades, Eastern Security has delivered dependable protection and built lasting client relationships. Our award-winning reputation reflects consistent performance, integrity, and service excellence.
Our highly-trained security technicians bring extensive experience in system design, installation, and long-term support. Every security installation is implemented with precision, ensuring reliable performance and scalability.
Our structured preventative maintenance plans keep your security systems operating at peak performance year-round. Proactive maintenance reduces downtime, extends equipment life, and minimizes unexpected costs.
Consultants,
Not Salespeople
We approach every opportunity as trusted advisors focused on your security needs and objectives. Our recommendations are guided by risk assessment, compliance requirements, and long-term value— not sales quotas.
Your New Monitoring Center
Keeping your home or business secure requires monitoring you can count on every second of the day. While many providers utilize distant, budget call centers for alarm monitoring, we protect our clients with the best in the industry.
Once transitioned from Service Alert Systems, your alarm system will be monitored by Rapid Response Monitoring right here in Syracuse, NY— giving you access to highly trained, local operators who know our community. For complete peace of mind, Rapid Response’s Syracuse headquarters is backed by fully redundant, UL-listed facilities in Henderson, NV and Corona, CA. With multi-carrier connections, fail-safe backup power, and state-of-the-art dispatch technology, your signals are handled with true enterprise-grade reliability.
Depend on us
2975 Brighton Henrietta Town Line Rd #110
Rochester, NY 14623
Request A Free Consultation
Complete the form below to schedule your FREE, no-obligation home or business security consultation.
Licensed by the New York State Department of State. License No. NYS12000258224
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